Setting Up Payment Settings
Connect your bank account to receive registration payments through Stripe Connect
To accept paid registrations for your conference, you need to connect a payout method through Stripe Connect. This allows registration payments to flow directly to your bank account.
Before You Start
What you'll need:
- A US bank account or debit card
- Government-issued photo ID (driver's license, passport, or state ID)
- Your phone for verification codes
- About 5-10 minutes to complete setup
Important notes:
- You must be located in the United States or Puerto Rico
- PO boxes are not accepted for business addresses
- You can use a personal bank account—no business account required
Step-by-Step Setup Guide
Step 1: Navigate to Payment Settings
- Go to your conference dashboard
- Click Registration Management
- Select Payment Settings
You'll see the Stripe Account status showing "Not Connected".
Step 2: Start Stripe Connect
- Click the Connect Stripe button
- You'll be redirected to Stripe's secure onboarding page
Step 3: Enter Your Email and Phone
- Enter your email address (this becomes your Stripe login)
- Enter your phone number
- Click Continue
- Stripe will text you a 6-digit verification code
- Enter the code to verify your identity
Step 4: Select Your Account Type
Choose the option that best describes you:
| Account Type | When to Use |
|---|---|
| Individual | You're collecting payments personally (easiest option for most chairs) |
| Company | You have a registered business entity |
| Nonprofit Organization | Payments go to a university or registered nonprofit |
Tip: If you're unsure, select Individual. You can still use your personal bank account and receive payments directly.
Step 5: Provide Your Information
Based on your account type, you'll need to provide:
For Individuals:
- Legal name (as it appears on your ID)
- Date of birth
- Last 4 digits of SSN
- Home address
For Nonprofits/Companies:
- Legal business name (as it appears on IRS documents)
- EIN (Employer Identification Number)
- Business address
- Your personal information as the account representative
Step 6: Verify Your Identity
Stripe requires identity verification to comply with financial regulations:
- Upload a photo of your government-issued ID
- Take a selfie for verification (some cases)
- Wait for automatic verification (usually instant)
Accepted IDs: Driver's license, passport, or state-issued ID card.
Step 7: Connect Your Bank Account
Choose how you want to receive payments:
Option A: Bank Account (Recommended)
- Select your bank from the list, or
- Enter your routing and account number manually
Option B: Debit Card
- Enter your debit card details
- Note: Limited to $9,999 per withdrawal
Step 8: Review and Submit
- Review all your information
- Accept the terms of service
- Click Submit
- You'll be redirected back to PaperFox
Your account status should now show Active. You're ready to accept paid registrations!
Account Status Explained
| Status | What It Means | What to Do |
|---|---|---|
| Not Connected | No Stripe account linked | Click "Connect Stripe" to start |
| Pending | Setup started but incomplete | Click "Continue Setup" to finish |
| Active | Ready to accept payments | No action needed |
| Restricted | Verification issues | Visit Stripe Dashboard to resolve |
Understanding Fees
For each paid registration, fees are automatically deducted:
| Fee | Amount | Description |
|---|---|---|
| Platform Fee | $1.00 | PaperFox service fee per registration |
| Stripe Processing | ~2.9% + $0.30 | Credit card processing fee |
Example: For a $150 ticket:
- Stripe fee: $4.65 (2.9% + $0.30)
- Platform fee: $1.00
- You receive: $144.35
Withdrawing Your Funds
Once you have funds available:
- Go to Payment Settings
- View your Available Balance
- Click Withdraw
- Enter the amount
- Confirm the payout
Timeline: Funds typically arrive in your bank account within 2-3 business days.
Editing Your Payout Information
After setup, you can update your bank account or other details:
- Go to Payment Settings
- Click Stripe Dashboard
- Navigate to account settings
- Update your payout method or other information
You may need to verify your identity again when making changes.
Frequently Asked Questions
Do I need a business bank account? No. You can use your personal bank account to receive payments.
Can I use my university's bank account? Yes, if you have authorization. Select "Nonprofit Organization" during setup and provide the university's EIN.
How long until I can accept payments? Most accounts are verified instantly. In some cases, additional review may take 1-2 business days.
What if I don't have an EIN? Select "Individual" as your account type. You'll use your SSN instead.
Can I change my bank account later? Yes, through the Stripe Dashboard accessible from Payment Settings.
Is my information secure? Yes. All financial data is handled by Stripe, which is PCI-DSS compliant. PaperFox never sees your full bank account or SSN.
What countries are supported? Currently, only United States (including Puerto Rico) is supported.
Need Help?
If you encounter issues during setup:
- Verification failed: Ensure your ID photo is clear and matches the name you entered
- Bank connection failed: Try entering account details manually instead of using instant verification
- Account restricted: Check the Stripe Dashboard for specific requirements
For additional support, contact support@paperfox.ai.